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# Re: error upgrading db from 17 to 18

- To: <support@dieboldes.com>
- Subject: Re: error upgrading db from 17 to 18
- From: "Tari Runyan" <tarir@dieboldes.com>
- Date: Wed, 20 Nov 2002 08:16:22 -0700
- References: <000501c29037$27c1f9a0$1e02af0a@dieboldes.com>

same error trying it again - problem with resetting is that I want to have totals in it so if I clear them I defeat the purpose - guess we should call it a bug
Tari

> ----- Original Message -----
> From: Ken
> To: support@dieboldes.com
> Sent: Tuesday, November 19, 2002 6:50 PM
> Subject: RE: error upgrading db from 17 to 18

> You might try again. If it happens again, its no fluke.

> A google search turns up lots of hits on the problem. I am not sure I recommend messing with the registry.

> Try clearing counters (reset election) before your upgrade. If I had to guess, it is the counter table that is failing you.

> Ken

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Tari Runyan
> Sent: Tuesday, November 19, 2002 3:46 PM
> To: SUPPORT (E-mail)
> Subject: error upgrading db from 17 to 18

> while upgrading a large database I got the below error and then a database upgrade failed message

> is this a bug or just a fluke

> thanks

> Tari

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