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# Re: Central Count Error Messages

- To: <bugtrack@dieboldes.com>
- Subject: Re: Central Count Error Messages
- From: "Steve Knecht" <skglobal@earthlink.net>
- Date: Thu, 2 Mar 2000 13:22:51 -0800

14" ballots in Marin. Fresno, running 18" ballots had these errors while running their Logic and Accuracy decks. Their feedback is that the ballots in prior revisions would have these errors every 5 ballots or so. Now we are up to every 20 to 30 or so, depending on... what I don't know. I guess my question is: Is this related to strictly a software issue, or is there some tolerance level of mark on the ballot we're coming up against? Is this in the physical world of the ballot or in the software or both??
-----Original Message-----
From: Larry Dix <ljdglobal@dieboldes.com>
To: bugtrack@dieboldes.com <bugtrack@dieboldes.com>
Date: Thursday, March 02, 2000 12:58 PM
Subject: RE: Central Count Error Messages

> Is Marin using an 18” ballot or does ballot length have any effect on this?

> Larry J. Dix

> Global Election Systems

> (972)-542-6000

> -----Original Message-----
> From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Steve Knecht
> Sent: Thursday, March 02, 2000 2:58 PM
> To: bugtrack@dieboldes.com
> Subject: Re: Central Count Error Messages

> I am running 2.00g firmware. I guess the "adjusted the timing mark signal filtering" may be working in that I may be getting fewer than I would have prior to the adjustment, however, I'd say I'm getting a 5-7% rate on these or roughly 10 to 15 times per input tray of 150 to 200 ballots. This seems a bit much to me.

> -----Original Message-----
> From: Ken Clark <ken@dieboldes.com>
> To: bugtrack@dieboldes.com <bugtrack@dieboldes.com>
> Date: Thursday, March 02, 2000 12:14 PM
> Subject: RE: Central Count Error Messages

> What firmware? 2.00g was supposed to address this specifically:

> · Adjusted the timing mark signal filtering to reduce the number of non-processed ballots.

> Ken

> We have started counting absentee ballots in Marin. We are getting a significant number of the following error messages.

> NO ENDER MARK - the ballot will usually be taken on the next try

> NO BACK LEFT TIMING MARK (0 or 52) - these also run on next try or so.

> I've looked at the ballots and find no discernable reason for them to be stopping or giving this message, as they have all appropriate timing marks.

> I don't expect there's anything to be done, but it could be looked at prior to next election.

- Follow-Ups:
  - Re: Central Count Error Messages
    - From: Guy Lancaster <glanca@dieboldes.com>
  - RE: Central Count Error Messages
    - From: "Ken Clark" <ken@dieboldes.com>

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