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# RE: Tarrant county DB - Error File Converter Could Not Process the Rich Text in the Input File

- To: <support@gesn.com>
- Subject: RE: Tarrant county DB - Error File Converter Could Not Process the Rich Text in the Input File
- From: "Ken Clark" <ken@gesn.com>
- Date: Tue, 31 Jul 2001 13:17:00 -0700
- Importance: Normal
- In-reply-to: <000d01c119fd$f52111d0$0e03a8c0@globalow6zn1fu>

No this is something different (and up 'til now unreported). Send me a copy of a database with "copy and paste from an unidentified source" that exhibits the problem and I'll look at it.
Ken

> -----Original Message-----
> From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Greg Forsythe
> Sent: Tuesday, July 31, 2001 1:18 PM
> To: support@gesn.com
> Subject: Re: Tarrant county DB - Error File Converter Could Not Process the Rich Text in the Input File
> Mike,
> I had the same error prompt with a couple of databases. I had used the customer's website for the candidate names as nominations came in, copied and pasted into the GEMS database. Worked well, no typos. Since it was such a nice database (City of Brampton, 150, 000 voters) with AVOS, I tried to download it to AVTS and received the error prompts.
> Did the same with Markham with the same result. It seems that if you copy and paste candidates from an unidentified source such as a website the error prompt appears.
> Greg

> > ----- Original Message -----
> > From: Mike Brown
> > To: Support@Gesn. Com
> > Sent: Tuesday, July 31, 2001 3:46 PM
> > Subject: Tarrant county DB - Error File Converter Could Not Process the Rich Text in the Input File
> > I am receiving this error when I "Q" the VCenter for AVTS Download.
> > Full Error: The File Converter Could Not Process the Rich Text in the Input File, Please check that the files was saved in Rich Text format(*.RTF)
> > Now, I'm guessing that it is just as it says, files are not saved as rich Text. What files?, my TS-Text files have not been touched. This is the ADA database, was there a special release of GEMS from Soza for ADA compliancy?
> > I am using GEMS 1-17-15. I have not yet tried any other releases of GEMS. I have tried this on a different computer as well, and still receive the same error.
> > Mike Brown
> > 1611 Wilmeth Road,
> > McKinney, T.X.
> > 75069
> > PH: 972.542.6000
> > FX: 972.542.6044

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  - Re: Tarrant county DB - Error File Converter Could Not Process the Rich Text in the Input File
    - From: "Greg Forsythe" <gfglobal@earthlink.net>

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