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# RE: Nc database

- To: <support@gesn.com>
- Subject: RE: Nc database
- From: "Cathy Colgan" <cacglobal@earthlink.net>
- Date: Mon, 1 Oct 2001 09:51:00 -0500
- Importance: Normal
- In-reply-to: <013301c14867$4cb53560$1404a8c0@gesn.com>

    That worked...thank you!

    -----Original Message-----
    From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    Talbot Iredale
    Sent: Friday, September 28, 2001 4:48 PM
    To: support@gesn.com
    Subject: Re: Nc database

    Cathy;

        Remove the BallotPrinter entries from the registry.

    Tab

    ----- Original Message -----
    From: "Cathy Colgan" <cacglobal@earthlink.net>
    To: <support@gesn.com>
    Sent: Friday, September 28, 2001 11:12 AM
    Subject: RE: Nc database

    > I have deleted both Ballot Frame Editor values under HK local machine.  I
    > STILL get an internal error.
    >
    > -----Original Message-----
    > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    > Tari Runyan
    > Sent: Thursday, September 27, 2001 2:39 PM
    > To: support@gesn.com
    > Subject: Re: Nc database
    >
    >
    > the file
    > ----- Original Message -----
    > From: "Cathy Colgan" <cacglobal@earthlink.net>
    > To: <support@gesn.com>
    > Sent: Thursday, September 27, 2001 1:30 PM
    > Subject: RE: Nc database
    >
    >
    > > I want to be clear - delete the file or the just the data?    I just
    > deleted
    > > the data that did not help.
    > >
    > > -----Original Message-----
    > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    > > Tari Runyan
    > > Sent: Thursday, September 27, 2001 12:36 PM
    > > To: support@gesn.com
    > > Subject: Re: Nc database
    > >
    > >
    > > delete both the files and that should get rid of your internal error
    > > ----- Original Message -----
    > > From: "Cathy Colgan" <cacglobal@earthlink.net>
    > > To: <support@gesn.com>
    > > Sent: Thursday, September 27, 2001 9:51 AM
    > > Subject: RE: Nc database
    > >
    > >
    > > > here is what I see under regedit local-gems
    > > >
    > > > Ballot editor Frame REG_SZ 00 717 768
    > > > Ballot Editor Frame REG_Binary 33
    > > >
    > > > -----Original Message-----
    > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf
    Of
    > > > Tari Runyan
    > > > Sent: Thursday, September 27, 2001 9:01 AM
    > > > To: support@gesn.com
    > > > Subject: Re: Nc database
    > > >
    > > >
    > > > go to regedit and see if you have settings in the ballot editor -
    under
    > > > hkey local >gems>
    > > > ----- Original Message -----
    > > > From: "Cathy Colgan" <cacglobal@earthlink.net>
    > > > To: <support@gesn.com>
    > > > Sent: Thursday, September 27, 2001 7:50 AM
    > > > Subject: RE: Nc database
    > > >
    > > >
    > > > > I have and i still get an internal error.  since our machines are
    all
    > > > > networked here everyone gets the same problem.  shoud we re-download
    > the
    > > > > versions i'm having trouble with? I downloaded cards and tested
    > ballots
    > > > from
    > > > > this database and the count is fine do you think they will have any
    > > > problem
    > > > > on election night? I'm mostly concerned about this county because
    she
    > > uses
    > > > > the software.  what do you think?
    > > > >
    > > > > -----Original Message-----
    > > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On
    Behalf
    > Of
    > > > > Sophia Lee
    > > > > Sent: Wednesday, September 26, 2001 2:34 PM
    > > > > To: support@gesn.com
    > > > > Subject: RE: Nc database
    > > > >
    > > > >
    > > > > Cathy,
    > > > > I just loaded your database into GEMS 1.15.9.  I am able to view the
    3
    > > > > ballot styles. Perhaps, try reloading it back into GEMS 1.15.9.
    > > > >
    > > > > -----Original Message-----
    > > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On
    Behalf
    > Of
    > > > > Cathy Colgan
    > > > > Sent: Wednesday, September 26, 2001 11:30 AM
    > > > > To: Support
    > > > > Subject: Nc database
    > > > >
    > > > >
    > > > > I attaching a file for Harnett, NC database. 1.15.9
    > > > >
    > > > > My system locked up a week ago.  I rebooted. I already had the cards
    > > > > downloaded.  the customer decided she wanted another spare card.
    > today
    > > > when
    > > > > i went into the database, i was able to download another card, but
    > when
    > > i
    > > > > looked at the ballot style i get an INTERNAL ERROR.  She has the
    > > software
    > > > so
    > > > > i need to send her a disk. i don't know if the internal error will
    > cause
    > > > her
    > > > > problems.
    > > > >
    > > > > Thanks!
    > > > >
    > > >
    > >

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