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# RE: AVTS Printer Error Message

- To: <support@gesn.com>
- Subject: RE: AVTS Printer Error Message
- From: "Robert Chen" <rcglobal@earthlink.net>
- Date: Thu, 28 Sep 2000 12:11:22 -0700
- Importance: Normal
- In-reply-to: <016801c02972$c73b59a0$1404a8c0@gesn.com>

I agree with Tab, based on the results of my testing, I believe it is a hardware issue, somewhere between the main board and the printer we are having a problem.
I checked the connectors and Ian's modifications have been made to the unit. I don't think it is a power failure because I can still advance the paper in the printer.
rob
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Talbot Iredale
Sent: Thursday, September 28, 2000 10:38 AM
To: support@gesn.com
Subject: Re: AVTS Printer Error Message
Steve,
This message comes from the WinNT print manager. I think there may be a hardware problem on that unit. Ian had mentioned a while ago that on some units the power connection to the printer would shake loose and the printer would stop printing.
Ian do you have any comments?
Tab

> ----- Original Message -----
> From: Steve Knecht
> To: support@gesn.com
> Sent: Wednesday, September 27, 2000 4:19 AM
> Subject: AVTS Printer Error Message
> I Set one AVTS unit for Election.
> Started running zero report. It printed an inch of the report.
> Then came up with this error:
> Error writing to LPT1: for document no name document name: The requested resource is in use. Do you wish to retry or cancel the job?
> Any ideas on what to do?

- References:
  - Re: AVTS Printer Error Message
    - From: "Talbot Iredale" <tiredale@gesn.com>

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