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# FW: Platte County,MO - Time Outs on Ports during uploads

- To: "Support Team \(E-mail\)" <support@gesn.com>
- Subject: FW: Platte County,MO - Time Outs on Ports during uploads
- From: "Jeff Hintz" <jhglobal@earthlink.net>
- Date: Thu, 26 Apr 2001 09:50:49 -0500
- Importance: Normal

I am still getting calls and e-mails from this customer. Somebody please respond!!!!
-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Friday, April 20, 2001 12:15 PM
To: Support Team (E-mail)
Subject: FW: Platte County,MO - Time Outs on Ports during uploads
This customer is still asking me for an answer for this. I have not seen a response as of yet. Does anyone have an help???
-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Tuesday, April 10, 2001 11:55 AM
To: Support Team (E-mail)
Subject: Platte County,MO - Time Outs on Ports during uploads
Platte County, MO ran an election last Tuesday, they currently use GEMS 1.11.11.1 and AccuVote 194w. During their upload process, using a digiboard with 5 modems attached, and their phone system set to 1 telephone number with rollover; they kept encountering time-outs on their ports and had to keep starting them up again. I believe that we have discussed this in the past, has this problem been resolved in a later release??? Or perhaps need to set up their Com ports again???
Jeff Hintz
Global Election Systems

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