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# FW: New Generation AccuVote - AT Improvements

- To: "'salestalk@dieboldes.com'" <salestalk@dieboldes.com>, "'support@dieboldes.com'" <support@dieboldes.com>
- Subject: FW: New Generation AccuVote - AT Improvements
- From: John McLaurin <asailsman@Earthlink.net>
- Date: Wed, 21 Apr 1999 17:15:31 -0400

    -----Original Message-----
    From:	John McLaurin [SMTP:asailsman@earthlink.net]
    Sent:	Wednesday, April 21, 1999 5:12 PM
    To:	'SKGLOBAL@aol.com'
    Subject:	RE: New Generation AccuVote - AT Improvements

    The first four accounts that I have seriously discussed trade-out and trade-ups have all been nixed by commissioners and or supervisors.  The general response has been we don't want to put the voters through two changes in short order.  They, two of the four, have opted to look only at DRE.  This is where the timing of new product availability you pointed to may become problematic.  Obviously "as soon as we can" is "as soon as we can"  but  I don't think we want to sacrifice product quality to be expedient.

    -----Original Message-----
    From:	SKGLOBAL@aol.com [SMTP:SKGLOBAL@aol.com]
    Sent:	Wednesday, April 21, 1999 2:23 PM
    To:	salestalk@dieboldes.com; support@dieboldes.com
    Subject:	Re: New Generation AccuVote - AT Improvements

    In a message dated 4/21/99 9:53:33 AM Pacific Daylight Time,
    asailsman@Earthlink.net writes:

    << The first two questions from our prospect were "if I buy your system then
    don't' I have to buy a booth too. Your unit cost is 6,000 without the booth
    or privacy screen?"  The comments and questions illustrate concerns with cost
    and logistics of our current system and point to system functionality that
    prospects are looking for.   >>

    At some point, our price will impact even the positive emotional response
    customers have to our system.  We are heading toward winning the early part
    of the sales cycle, but falling on our ass at the end when they can't justify
    battery, booth, and cost.  November 99 delivery is late unless we (out West)
    can expect to give them a "tradeup" to the new units when they come out.
    Howard?

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