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# RE: Manager Card vs Administrator Card

- To: "Piper, Ian" <ian@gesn.com>, <support@gesn.com>
- Subject: RE: Manager Card vs Administrator Card
- From: "Sue Page" <spdiebold@earthlink.net>
- Date: Thu, 6 Jun 2002 08:10:03 -0400
- Importance: Normal
- In-reply-to: <621FD3E588CC1B47A560B16C666D403903D92E@msexch15.diebold.com>

Thanks for thinking about Maryland. They would greatly appreciate a standardization. It is my understanding that they have received only 10% of their "supplies" order. The optimal solution would be to allow Maryland to exchange their current manager cards, and fill the entire order with Supervisor Cards.
Maryland is about to print Pollworker training manuals. Immediate confirmation will enable them to make the change in their documentation before printing.
Thanks!
Sue

> -----Original Message-----
> From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Green, Pat
> Sent: Thursday, June 06, 2002 7:49 AM
> To: Piper, Ian
> Cc: 'support@gesn.com'
> Subject: RE: Manager Card vs Administrator Card
> Ian,
> I think it needs to be on a case by case basis during the transition period. We shouldn't change anyone's order without discussing it with their support/sales person first. In the Maryland case, let's ask Sue how she wants to handle it. I will put this out on the support list so others can take part. Let's change the standard to "Supervisor", but make "Manager" available as a special order such that we do not force any customers to change mid-project. However, we should be recommending "Supervisor" since it will match the documentation and the software.
> Pat

> > -----Original Message-----
> > From: Ian S. Piper [mailto:ian@gesn.com]
> > Sent: Wednesday, June 05, 2002 5:32 PM
> > To: 'Green, Pat'
> > Subject: RE: Manager Card vs Administrator Card
> > I believe that Maryland already has some Manager Cards but they haven't received all of them yet. Do we swap out the existing Manager Cards for Supervisor Cards? Do we continue to ship Manager Cards for consistency? Or do we let them deal with a mix?
> > What about all the other customers who have partial shipments on their Manager Cards, or want additional cards in the future?
> > These are a few of my favorite questions that nobody wants to answer.
> > I don't have the detail as to what's been shipped and what needs to be shipped, but perhaps accounting can get that info for us.
> > Sincerely:
> > Ian S. Piper
> > Diebold Election Systems, Inc.
> > 972.542.6000

- References:
  - RE: Manager Card vs Administrator Card
    - From: "Green, Pat" <GreenP@diebold.com>

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