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# ERROR MESSAGES IN FRESNO- 1-17-20

- To: "Support" <support@gesn.com>
- Subject: ERROR MESSAGES IN FRESNO- 1-17-20
- From: "Tari Runyan" <trglobal@earthlink.net>
- Date: Fri, 4 Jan 2002 14:18:21 -0700

from Fresno - running 1-17-20
We started to generate
ballots but got an error message:
> Internal Error. File: Text Cel.cpp, Line 364, Date: Dec 12 2001
>
> You press OK and the message goes away but it doesn't generate the
ballots.
also attached are 3 error messages they got tying to access db I sent them with ballot styles generated
THEY ARE DEAD IN WATER AT THIS POINT AND NEED HELP. THEY ARE TRYING TO GET ART OUT AND CANNOT EVEN GENERATE BALLOTS TO START THE PROCESS.
WHAT DO WE DO - THE ONLY THING I CAN THINK TO HAVE THEM DO IS A CLEAN INSTALL OF GEMS - SO THAT IS WHAT I AM HAVING THEM DO. AT THIS POINT I HAVE NO ANSWERS.
Does anyone have any advice I can send them??

Attachment: `Error Message-Generate ballots.doc`
Description: MS-Word document

Attachment: `Error msg-print proofs.doc`
Description: MS-Word document

Attachment: `Ballot No Longer Exists.doc`
Description: MS-Word document

- Follow-Ups:
  - Re: ERROR MESSAGES IN FRESNO- 1-17-20
    - From: "Dmitry Papushin" <dmitry@gesn.com>
  - RE: ERROR MESSAGES IN FRESNO- 1-17-20
    - From: "Ken Clark" <ken@gesn.com>

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