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# Re: Exception Error on PollBook

- To: "Bugs" <bugtrack@dieboldes.com>
- Subject: Re: Exception Error on PollBook
- From: "Dmitry Papushin" <dmitry@dieboldes.com>
- Date: Wed, 6 Oct 1999 10:06:43 -0500
- References: <03b701bf1017$de53a860$5e03a8c0@OBrien.globalelection.com>

This bug has been fixed. The next installpack will create registry PrintReverse and sets the value to 01.
Dmitry

> ----- Original Message -----
> From: Ian Piper
> To: Bugs
> Sent: Wednesday, October 06, 1999 11:28 AM
> Subject: Exception Error on PollBook
> I experienced an exception error (see error description below) when trying to execute 3.10.4 PollBook on the computers to be used as pollbooks. (For Ken's benefit, "on a computer with a good CD-ROM drive.") It occurs after accepting the access password and while it was displaying its title screen.
> This happened after installing 3.10.4 on a 3.9.5 unit and also after installing 3.10.4 on a fresh Win98 (2nd Edition) unit. On these computers, it appears that the 3.10.4 install-shield does not create a registry entry for PrintReverse. After adding that entry with a "binary value" of "01" the PollBook software worked fine. I don't know if it is isolated to these computers or if it also affects the AV-TS units.
> If you want the gory details, see below, below, below ...
> Error Description
> Exception
> Failed to query registry entry PrintReverse
> Smart Card Test Procedure
> I started loading units with 3.9.5 and everything worked well. Without a database loaded, the only test I could run with smartcards was the following
> - run PollBook,
> - insert a manager card,
> - key in the access code,
> - the pollbook screen is displayed,
> - hit NO to search for election databases,
> - hit EXIT to return to Windows.
> With 3.9.5, this all worked. After I loaded 3.10.4, I started getting the exception error when running PollBook.
> The fun I had last night
> Below are the steps I took on the 3.9.5 unit:
> - Uninstalled 3.9.5 (yes to remove shared files) and installed 3.10.4. DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, the exception error occurred.
> - Unistalled 3.10.4 (no to remove shared files) and installed 3.9.5. Again DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, I had no problem.
> - Unistalled 3.9.5 (no to remove shared files) and installed 3.10.4. DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, the exception error occurred.
> - Added registry entry "PrintReverse" at a binary value of "01". When I ran PollBook, I had no problem.
> Below are the steps I took on the fresh Win98 unit:
> - To insure a clean install of 3.10.4 and its MDAC and DCOM, I re-installed Windows 98 (2nd Edition) on to the computer.
> - Installed of 3.10.4. DCOM and MDAC installed.
> - When I ran PollBook, the exception error occurred.
> - Unistalled 3.10.4 (no to remove shared files) and installed 3.9.5. DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, I had no problem.
> - Unistalled 3.9.5 (no to remove shared files) and installed 3.10.4. DCOM and MDAC didn't install but the AV-TS did install. When I ran PollBook, the exception error occurred.
> - Added registry entry "PrintReverse" at a binary value of "01". When I ran PollBook, I had no problem.
> If anybody else is experiencing problems with the 3.10.4 install-shield and/or running pollbook, please respond to Bug Track immediately.
> Ian

- References:
  - Exception Error on PollBook
    - From: "Ian Piper" <ian@dieboldes.com>

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