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# Re: Pre-Election Report Error Using 1-17-17 and Win2K

- To: <support@gesn.com>
- Subject: Re: Pre-Election Report Error Using 1-17-17 and Win2K
- From: "Dmitry Papushin" <dmitry@gesn.com>
- Date: Mon, 11 Mar 2002 09:32:10 -0800
- References: <OPEEJAPGKJAJPOOHOPOKEEPACAAA.meglobal@earthlink.net>

Mark,
Select Microsoft Access Driver (.mdb) and save the new DSN. I think it should fix the problem with Crystal reports.
Dmitry

> ----- Original Message -----
> From: Mark S Earley
> To: Support
> Cc: 1 Earley Mark bcc
> Sent: Sunday, March 10, 2002 8:52 AM
> Subject: Pre-Election Report Error Using 1-17-17 and Win2K

> Okaloosa County FL has a small election scheduled for this Tuesday. They are running GEMS 1.17.17 under Win 2000 and cannot get pre-election reports to work. It gives the following error when previewing or printing the reports:

> Failed to connect to database

> Error (527) - Error in File:

> SQL server error.

> The problem seems identical to the one reported by Cathi Smothers back in August 2001. Dmitry mentions a work around, “login as administrator on W2K machine and create a new System DSN under ODBC settings. After that Crystal reports will work without errors.” I also see mentioned a new GEMS install pack, but I cannot use it due to certification limitations.

> I want to try the workaround, but I need specific instructions on how to setup and configure the new system DSN. I found the ODBC settings in Control Panel, and got to the System DSN tab. Clicking ADD button takes me to the select a driver for the data source screen.

> - Do I select Microsoft Access Driver (.mdb) or SQL Server, or some other driver from the list.
> - What do I do next?

> As others have reported, I am able to print the pre-election reports on my laptop running Win 2K.

> Mark

> Mark S Earley

> Support Services Specialist

> Diebold Election Systems

> 850 422-2100 office/fax

> 850 322-3226 cell

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