[Date Prev][Date Next] [Chronological] [Thread] [Top]

# RE: ftp site inaccessible to customers

- To: <support@gesn.com>
- Subject: RE: ftp site inaccessible to customers
- From: "Steve Knecht" <stevek@gesn.com>
- Date: Tue, 2 Jul 2002 20:35:31 -0700
- Importance: Normal
- In-reply-to: <GLEKIBNMIGLKDEKGNDNLEEFCCDAA.jeffh@gesn.com>

I need this as well.

> -----Original Message-----
> From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Jeff Hallmark
> Sent: Monday, July 01, 2002 12:38 PM
> To: support@gesn.com
> Subject: RE: ftp site inaccessible to customers
> FTP access:All Support personnel need read and write access to a company FTP site, by pid if necessary, large enough (~50 meg) to allow files that are larger than many mail boxes can accommodate to be disseminated to our customers. This functionality is a vital part of the support endeavor.
> Jeff Hallmark

> > -----Original Message-----
> > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Tari Runyan
> > Sent: Thursday, June 20, 2002 8:40 PM
> > To: support@gesn.com
> > Subject: Re: ftp site inaccessible to customers
> > I will check with one of them who has been trying and let you know - thanks
> > Tari

> > > ----- Original Message -----
> > > From: Robert Chen
> > > To: support@gesn.com
> > > Sent: Thursday, June 20, 2002 6:44 PM
> > > Subject: RE: ftp site inaccessible to customers
> > > Tari,
> > > Are you sure that customers cannot access the ftp site? I just tried from one of Alameda's county computers and it wasn't a problem. I remember there being some discussion about using the ftp protocol versus http protocol to access the site. I also received "you don't have permission" when I used http.
> > > Try typing the following in your browser's address line: ftp://ftp.gesn.com
> > > rob chen

> > > > -----Original Message-----
> > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Tari Runyan
> > > > Sent: Thursday, June 20, 2002 1:49 PM
> > > > To: Support
> > > > Subject: ftp site inaccessible to customers
> > > > Importance: High
> > > > How are we to be able to upgrade our customers if they are denied access to the ftp site to download the necessary files?
> > > > We cannot email them as they are too big - and when we do their audio how do we get them the files?
> > > > Please address this as we have people who need access and cannot get in.
> > > > Thank you
> > > > Tari

- References:
  - RE: ftp site inaccessible to customers
    - From: "Jeff Hallmark" <jeffh@gesn.com>

- Prev by Date: Re: 32 vs 128 cards
- Next by Date: Re: WinCE 3.00 July 2, 2002 Release
- Index(es):
  - Chronological
  - Thread