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# Re: Docs Organization

- To: "Jeff Hintz" <jhhintz@worldnet.att.net>, "Support Team (E-mail)" <support@gesn.com>
- Subject: Re: Docs Organization
- From: "Tyler" <tyler@gesn.com>
- Date: Wed, 10 Feb 1999 09:48:36 -0600

    First and foremost, I wholeheartedly endorse everything Ken said in his
    response to this message.  In general, it makes sense to the customer to
    follow the tree view items. This is basically how an election is built.
    However, there are numerous items in the menus, especially the "Setup"
    menus, which must be addressed.  Some items should be set before even
    beginning to structure the election in the tree view, others should be
    addressed along the way.  If terminology, concepts, and perhaps the menu
    location of items can be addressed first and separately, then the process
    flow chapters, which address both tree view items and menu items in
    appropriate sequence, will make much more sense.  Finally, an accurate TOC
    and index are vital.  If all of these things are included, it will be an
    effective training tool, and a valuable resource for the customer.

    Tyler
    -----Original Message-----
    From: Jeff Hintz <jhhintz@worldnet.att.net>
    To: Support Team (E-mail) <support@gesn.com>
    Date: Tuesday, February 09, 1999 5:44 PM

    >I am putting together the Operations Manual for GEMS and would like input
    in choosing between two options.  The old documentation follows two
    different logic patterns.  One way the guide follows the workflow of the
    election process.  The other way documents and defines according to the
    menu, fields or views.
    >
    >My preference is to lay out the info by process flow.
    >
    >Other opinions welcome.
    >
    >Rita Schweitz
    >Global Election Systems

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