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# Shipping Damage

- To: "Sales Talk \(E-mail\)" <salestalk@dieboldes.com>
- Subject: Shipping Damage
- From: "Ian S. Piper" <ian@dieboldes.com>
- Date: Wed, 9 May 2001 13:08:17 -0500
- Importance: Normal

    Please be advised that an AccuFeed shipped to a demo site was not packaged
    properly for its return trip to McKinney.  The top set of inserts was
    missing completely.  As a result, the box collapsed during the shipment, and
    the unit sustained damage.

    Please ensure that when packaging any equipment, all the original packaging
    materials are used so as to prevent damage to Global's equipment.

    Damaged equipment takes resources (time and money) to repair.  Global could
    save that time and money if more care was taken in packing the equipment.

    As a recent example, a returned R6 unit wasted $2000 worth of plastics due
    to improper packaging.  That same amount was wasted on an R5 unit's plastics
    received last year without proper packaging.

    If packaging materials are missing, please contact Global's
    shipping/receiving department for options.  Please make every attempt to
    save the original packaging materials so Global doesn't expend more
    resources shipping empty boxes to demo sites.

    Thanking you in advance for your future efforts.

    Ian

AF in Box.jpg

AF Box Damage.JPG

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