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# Fw: Voter Card Creation Error

- To: <support@dieboldes.com>
- Subject: Fw: Voter Card Creation Error
- From: "Talbot Iredale" <tiredale@dieboldes.com>
- Date: Wed, 11 Sep 2002 09:53:58 -0700

    ----- Original Message -----
    From: "Steve Moreland" <stevem@dieboldes.com>
    To: <tab@gesn.com>
    Sent: Wednesday, September 11, 2002 9:32 AM
    Subject: Fw: Voter Card Creation Error

    > Thanks Tab.  Any processes you can recommend as work arounds for Nov where
    upgrades are not an option?
    >
    > Steve
    > -----Original Message-----
    > From: "Talbot Iredale" <tiredale@dieboldes.com>
    > Date: Wed, 11 Sep 2002 09:10:51
    > To: <support@dieboldes.com>
    > Subject: Re: Voter Card Creation Error
    >
    > Steve,
    >
    >     I found the problem with the smart cards that you sent to use.  These
    > smart cards are not 'un-written' or 'virgin' cards but rather have all our
    > password (rather than the factory password) and have our header data on
    > them. What they did not have was a valid checksum, which resulted in the
    > 'read error'.  I have posted a bug to bugzilla, and I have fixed this
    > problem. The fix will be release in BallotStation 4.1.15 and 4.3.11, and
    > VCProgrammer 4.1.7.
    >
    > Tab
    > ----- Original Message -----
    > From: "Steve Moreland" <stevem@dieboldes.com>
    > To: <support@dieboldes.com>
    > Cc: "Bob Urosevich" <bob@gesn.com>; "Barry Herron" <barry@gesn.com>
    > Sent: Wednesday, September 04, 2002 1:12 PM
    > Subject: Voter Card Creation Error
    >
    >
    > > In trying to create voter cards on the TS unit, the cards get rejected
    if
    > > they have not previously been written to.  The error message is "Error
    > > reading smart card".  Using Ballot Station 4.1.11 in Georgia.
    > >
    > >
    > > Steve Moreland
    > > Director of Customer Service
    > > Diebold Election Systems, Inc.
    > > 1-800-433-8683
    > > 972-542-6000
    > > stevem@dieboldes.com
    > >
    > >

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