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# RE: RCR-LA-1: Review screen.

- To: <rcr@dieboldes.com>
- Subject: RE: RCR-LA-1: Review screen.
- From: "Ken Clark" <ken@dieboldes.com>
- Date: Thu, 12 Sep 2002 09:39:17 -0700
- Importance: Normal
- In-reply-to: <002e01c25a7a$f1388bc0$050f030a@dieboldddxn4so>

Well, those arrows are buttons. So you are basically talking about buttons right on top of one another that do exactly the same thing. That doesn’t make a lot of sense to me. The upper button would also presumably have to overlap the instruction text area, which is doable, but a little unusual. Maybe start drawing pictures, on a napkin if necessary.

Bottom line on all of this is that I really think a big deal is being made here for an interface that is already pretty close to optimal. We already tried a next/prev paradigm in ballot station 4.0, and it was not at all well received. If we want to make the arrows bigger or maybe add some instruction text that’s fine, but I really think this is a solution in search of a problem. Has anyone running elections currently actually had voters ask poll workers what the arrows are for?

Ken

-----Original Message-----
From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com] On Behalf Of Steve Hodges
Sent: Thursday, September 12, 2002 9:39 AM
To: rcr@dieboldes.com
Subject: RE: RCR-LA-1: Review screen.

Ken - what if you added a button above the arrow and a button below the arrow. Then we could associate it with a TSText rtf file..

Naturally, this would force the Cast Ballot Button to move left ...

> -----Original Message-----
> From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com]On Behalf Of Ken Clark
> Sent: Thursday, September 12, 2002 9:24 AM
> To: rcr@dieboldes.com
> Subject: RE: RCR-LA-1: Review screen.

> I have later realized that the “move” text has to be translated into 7 languages, and I am not sure if all translations can be reasonably drawn in the yellow pointy thing. We might be able to solve that with a bigger arrow. It is not like there is a lot more (vertical) space below either though. I am also concerned that the word “move” below is not going to be at all obvious. I would look at it and say “move what?” and then try to click on it. Maybe if you could mock something up in paint/photoshop to show us what you really think this should look like, preferably in an asian language.

> Either way it will have to be part of a new TSText, and a less trivial change than I had originally anticipated.

> To everyone else: message received on the cast ballot button position. We’ll move it to the left. That looses some consistency with the rest of our pages though, which are supposed to have a “back” on the left and “proceed” on the right feel to it. I don’t like this, but at the same time I can’t really think of a better screen layout either. We could move the scroll-bar to the left, but that would just encourage wrong-thinking left handed people.

> Ken

> -----Original Message-----
> From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com] On Behalf Of Steve Hodges
> Sent: Thursday, September 12, 2002 8:28 AM
> To: rcr@dieboldes.com
> Subject: RE: RCR-LA-1: Review screen.

> LA County likes this but would also like to move the Cast Ballot button to the left to avoid a possible miscast vote.

> > -----Original Message-----
> > From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com]On Behalf Of Ken Clark
> > Sent: Wednesday, September 11, 2002 1:01 PM
> > To: rcr@dieboldes.com
> > Subject: RE: RCR-LA-1: Review screen.

> > Resisting the temptation to comment on voters who can’t understand what the arrows are for, how about something like this:

> > Ken

> > -----Original Message-----
> > From: owner-rcr@dieboldes.com [mailto:owner-rcr@dieboldes.com] On Behalf Of Steve Hodges
> > Sent: Wednesday, September 11, 2002 12:21 PM
> > To: RCR (E-mail)
> > Subject: RCR-LA-1: Review screen.

> > LA County would like to add the word MOVE above and below the yellow arrows, they would want to move the Cast Ballot button left to accomplish this change.

> > They feel that the majority of voters have not worked with computer based systems and do not understand the concept of the arrows..

- References:
  - RE: RCR-LA-1: Review screen.
    - From: "Steve Hodges" <steveh@dieboldes.com>

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