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# FW: Lost audio in R6

- To: <Bugtrack@dieboldes.com>
- Subject: FW: Lost audio in R6
- From: "Greg Forsythe" <gregf@dieboldes.com>
- Date: Thu, 6 Jun 2002 10:57:08 -0400
- Importance: Normal

Ken,

What I can remember is that if VIBS was lost and there were too many old archives on the PCMCIA card, I deleted everything from the PCMCIA card using a laptop, and then it would respond. I also deleted all the old elections and data from the R^

Greg

By the way, what was the response to “RE: Double entry for Audio Candidates”? I was in a conference all day and must have missed it.

-----Original Message-----
From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com] On Behalf Of Ken Clark
Sent: Thursday, June 06, 2002 12:35 AM
To: bugtrack@dieboldes.com
Subject: RE: Lost audio in R6

Greg, I know this is an old one but… Are you able to reproduce this problem? Is there a set of steps you can perform that will cause you to get into the “no audio” state, from which you need to perform the steps below to get out of?

Ken

-----Original Message-----
From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com] On Behalf Of Greg Forsythe
Sent: Friday, February 01, 2002 12:29 PM
To: Bugtrack
Subject: Lost audio in R6

R6 CE 3.0 BS 4.3.1 GEMS 1.18.8.1

Made a few changes in TSText 1.18.9 and downloaded vote centre via Ethernet to R6. No audio in VIBS.

I deleted the election from the R6 in Supervisor Functions.

Replaced the modified TSText with the original in GEMS and downloaded vote centre. No audio in VIBS.

Tried different vote centres unsuccessfully, always deleting the election from the R6 Supervisor Functions and using the same PCMCIA card.

Tried the vote centre on desktop PC and audio worked.

Finally, removed the PCMCIA card from the R6 and installed in laptop. It contained four or five sets of numbers and Current election.

Deleted them all from the PCMCIA card.

Removed PCMCIA from the laptop and installed back into the R6. Downloaded a vote centre and VIBS came up loud and clear.

It appears that the ID left in the PCMCIA after deleting election prevented the audio from playing.

Greg Forsythe
Diebold Election Systems
(416) 446-1383 office (416) 446-1425 fax
(416) 464-3736 cell
www.dieboldes.com

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