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# RE: Windows NT Application Error

- To: "Jane Barth" <barthjl@csi.com>, "Software and Hardware Support (E-mail)" <support@gesn.com>
- Subject: RE: Windows NT Application Error
- From: "Ken Clark" <ken@gesn.com>
- Date: Tue, 23 Feb 1999 14:53:07 -0600
- Importance: Normal
- In-reply-to: <01BE5F28.D0C11D40@GLOBAL>

    > Application Error.  The bitmap file is only 433k.  Any suggestions?

    Hi Jane, welcome.

    The problem is that it is only 433k :-).  GEMS crashes miserably if the
    bitmap is much bigger than 80-100k (its 128k but there is overhead because
    of the way the image is encoded in GEMS).  Use an image manipulation tool to
    cut down the bit planes (make it one bit) and drop the resolution if
    necessary.

    Having said all that, GEMS of course shouldn't be crashing.  I will see what
    I can do about that.

    Ken

- References:
  - Windows NT Application Error
    - From: Jane Barth <barthjl@csi.com>

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