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# RE: VIBS

- To: <support@gesn.com>
- Subject: RE: VIBS
- From: "John McLaurin" <jmglobal@earthlink.net>
- Date: Wed, 19 Sep 2001 11:53:29 -0400
- Importance: Normal
- In-reply-to: <NEBBJMIIKMLKIFFKEICIOEPNCFAA.billr@gesn.com>

    What about the multi function keyboard pad discussed at the sales meeting -
    brail imbedded, oversize keypads with on board telephone keypad in the form
    of a MS keyboard?  Urosevich discussed it at length.

    -----Original Message-----
    From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    Bill Ricke
    Sent: Wednesday, September 19, 2001 11:38 AM
    To: support@gesn.com
    Subject: RE: VIBS

    Steve,

    I do not think we have a phone style keypad ready.  There are a few of the
    Genovations available.

    Bill Ricke

    -----Original Message-----
    From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    Steve Knecht
    Sent: Tuesday, September 18, 2001 6:21 PM
    To: support@gesn.com
    Subject: Re: VIBS

    I did see it.  But I figured Mgt. was designing or identifying alternative.
    Thanks for sending the other though.
    ----- Original Message -----
    From: Ian S. Piper <ian@gesn.com>
    To: Global Support (E-mail) <support@gesn.com>; Steve Knecht (E-mail)
    <skglobal@earthlink.net>
    Sent: Tuesday, September 18, 2001 1:02 PM
    Subject: FW: VIBS

    > Steve:
    >
    > I recalled seeing Ken's email from Sep. 6th on using Genovation keypads.
    > Thought I'd forward it to you in case you hadn't seen it.
    >
    > Ian
    >
    >
    > -----Original Message-----
    > From: Ken Clark [mailto:ken@gesn.com]
    > Sent: September 06, 2001 3:11 PM
    > To: Steve Knecht; jwdean@spectrumltd.com; ian@gesn.com; Deborah Seiler
    > Cc: fkglobal@earthlink.net
    > Subject: RE: VIBS
    >
    >
    > I will re-re-emphasize.  I put in a request that this be look into months
    > ago.
    >
    > The accounting keyboard is simply unusable.  I ran into specific
    difficulty
    > in designing the write-in function without access to a "pound key".  I did
    > use the star/asterisk on the accounting keypad, but asking the voter to
    > press the "/" key or "-" key crosses the line.
    >
    > We do not have a VIBS product until this issue is addressed.  It will be a
    > monumental mistake if Global continues to stick its head in the sand on
    > this.  Do not fill our warehouse with Genovation keypads, they do not
    work.
    >
    > Ken
    >
    >
    >
    > > -----Original Message-----
    > > From: Steve Knecht [mailto:skglobal@earthlink.net]
    > > Sent: Thursday, September 06, 2001 1:06 PM
    > > To: jwdean@spectrumltd.com; ian@gesn.com; Deborah Seiler
    > > Cc: fkglobal@earthlink.net; ken@gesn.com
    > > Subject: Re: VIBS
    > >
    > >
    > > I'd like to re-emphasize Deborah's point about the keypad.  I've
    > > yet to see
    > > one that could be described as "production model".  What is the status
    of
    > > this item?
    > > ----- Original Message -----
    > > From: Deborah Seiler <deborahseiler@attglobal.net>
    > > To: <jwdean@spectrumltd.com>; <ian@gesn.com>
    > > Cc: <fkglobal@earthlink.net>; <skglobal@earthlink.net>; <ken@gesn.com>
    > > Sent: Thursday, September 06, 2001 10:23 AM
    > > Subject: VIBS
    > >
    > >
    > > > The revisions to VIBS software are looking very positive, in my view.
    > > > In the course of reviewing version 4.1, I noticed two issues that are
    > > > hardware related.
    > > > 1) The sound has a tendency to jump and is usually heard only
    > > on one side
    > > > of the headset.
    > > > 2) The keypad needs to be a telephone rather than an accounting
    > > style for
    > > > write ins and for general ease of navigation.
    > > > Deborah
    > > >
    > > >
    >
    >

- Follow-Ups:
  - RE: VIBS
    - From: "Bill Ricke" <billr@gesn.com>
  - RE: VIBS
    - From: "Ken Clark" <ken@gesn.com>

- References:
  - RE: VIBS
    - From: "Bill Ricke" <billr@gesn.com>

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