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# RE: Voter Access Cards/Spyrus encoder

- To: <support@dieboldes.com>
- Subject: RE: Voter Access Cards/Spyrus encoder
- From: "Ken Clark" <ken@dieboldes.com>
- Date: Tue, 13 Aug 2002 11:42:46 -0700
- Importance: Normal
- In-reply-to: <00ac01c242f7$50d496a0$3701af0a@ian>

If we drop the routine, then the old manager cards will just act like a (blank) voter card. That is, no message will come up, and they can’t be used to reload the voter card encoder. The VCE would be happy to (re)program them with whatever slot is selected. This is of course exactly what Don would want for his cards that are being misinterpreted as manager cards, but could be confusing for folks with old manager cards.

Ken

-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf Of Ian S. Piper
Sent: Tuesday, August 13, 2002 11:29 AM
To: support@dieboldes.com
Subject: RE: Voter Access Cards/Spyrus encoder

Can we just drop support for field upgrading old supervisor cards with the

Spyrus and if any Supervisor cards need upgrading, send them into the

McKinney depot?

Or will removing that routine in the Spyrus just mean that something else

will come up in its place when the user uses one of these cards?

Ian

-----Original Message-----

From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of

Ken Clark

Sent: Tuesday, August 13, 2002 1:15 PM

To: support@dieboldes.com

Subject: RE: Voter Access Cards/Spyrus encoder

You are correct this was an issue that came up in the past, but as you

point out you are running 1.1.3, and I have not heard of the problem

before with this release. The problem is that the old-format manager

cards can be easily misinterpreted by both the ballot station and voter

card encoder.

The problem won't be with the Spyrus units themselves, so don't worry

about the serial numbers in this case. You could send me the cards, but

if I look at them I am sure I'll just see what you see. Best thing you

can do at this point is "monitor the situation" and see if you can find

any pattern as to what is happening. Previously the problem was that

"virgin cards" right out of the factory were misinterpreted as

old-format manager cards. Does it happen with all cards you got from

"Atlanta warehouse", or just some of them?

What I would really like to do is just drop support for the old cards so

this can never happen, but there are so many of the old cards in

circulation. I think we need to consider doing this, even if it causes

some discomfort to users who have not already upgraded their manager

cards in the field. (They would have to order new supervisor cards from

McKinney).

Ken

-----Original Message-----

From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf

Of Don Vopalensky

Sent: Thursday, August 08, 2002 2:07 PM

To: support@dieboldes.com

Subject: FW: Voter Access Cards/Spyrus encoder

Has anyone else experienced when trying to create a voter access card,

the

message Upgrade Supervisor Card appears. This was an issue in the past

but

thought it was resolved. The encoder was programmed with 1.1.3, and the

two

voter access cards this was experienced with has the numbers of

DESI642-1123

VCG SU004Kc0/T=OB on the back. I believe these voter access cards are

from a

new batch of cards that we received in the Atlanta warehouse. I

experienced

this message when testing these two voter access cards with every Spyrus

that I could get me hands on with 1.1.3 loaded. Unfortunately, I do not

have any serial numbers of the Spyrus encoders that I confirmed this

bug. I

have the two voter access cards in my possession should I need to send

them

for additional testing.

- Follow-Ups:
  - RE: Voter Access Cards/Spyrus encoder
    - From: "Ian S. Piper" <ian@dieboldes.com>

- References:
  - RE: Voter Access Cards/Spyrus encoder
    - From: "Ian S. Piper" <ian@dieboldes.com>

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