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# RE: 1-18-15 bug?

- To: <support@dieboldes.com>
- Subject: RE: 1-18-15 bug?
- From: "Nel Finberg" <nel@dieboldes.com>
- Date: Mon, 3 Feb 2003 09:57:59 -0800
- Importance: Normal
- In-reply-to: <KCEPLPPMGEHBBBPPLNGMGEMGCHAA.skglobal@earthlink.net>

Activing the Ballot or Card Editor in GEMS ...
Nel

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Steve Knecht
> Sent: February 1, 2003 11:21 PM
> To: support@dieboldes.com
> Subject: RE: 1-18-15 bug?
> Ken, I don't understand. Don says "It is taking approx. 45 sec for a ballot image to be displayed. A small election - 1 race - displayed in about 3 sec." How could that be GEMS and OP SCAN? When does op scan take approx. 45 sec. to display?

> > -----Original Message-----
> > From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Ken Clark
> > Sent: Friday, January 31, 2003 9:04 AM
> > To: support@dieboldes.com
> > Subject: RE: 1-18-15 bug?

> > Don is talking about GEMS and opscan, while your problems in California were with touch screen. Those are such different code paths on such different hardware that there really isn’t any possibility of the problems being related.

> > Ken

> > -----Original Message-----
> > From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Steve Knecht
> > Sent: Thursday, January 30, 2003 8:45 PM
> > To: support@dieboldes.com
> > Subject: RE: 1-18-15 bug?

> > Maybe our 45 seconds in CA. in Alameda, Santa Clara, and LA didn't have anything to do with the ballot?? That would be interesting.

> > > -----Original Message-----
> > > From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Ken Clark
> > > Sent: Thursday, January 30, 2003 10:39 AM
> > > To: support@dieboldes.com
> > > Subject: RE: 1-18-15 bug?

> > > Nah, 2 seconds to 45 seconds – something is wrong. Post the bug and attach the database and someone will look into it.

> > > Ken

> > > -----Original Message-----
> > > From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Tari Runyan
> > > Sent: Thursday, January 30, 2003 9:37 AM
> > > To: support@dieboldes.com
> > > Subject: Re: 1-18-15 bug?

> > > I doubt it is a bug - 18-15 gives you art in languages and the sort time is a little longer. IMO anyway - what do the guys up North say?

> > > Tari

> > > > ----- Original Message -----

> > > > From: Don Biszmaier

> > > > To: support@dieboldes.com

> > > > Sent: Thursday, January 30, 2003 11:24 AM

> > > > Subject: 1-18-15 bug?

> > > > Has anyone conducted a fairly large size election using 1-18-15?

> > > > PROBLEM - Jeff Co Ky upgraded from 1-17-17 to 1-18-15 hoping to correct modem and audio problems. General 2002 election upgraded to 1-18-15. It is taking approx. 45 sec for a ballot image to be displayed. A small election - 1 race - displayed in about 3 sec.

> > > > I had them send me the database. Loaded on my laptop in 1-17-15. Ballot image up in 2 sec., upgraded to 1-17-22 with same results. Upgraded to 1-18-15 image in 45 sec.. They have 277 ballot styles in this election. Need an answer by 9:00 am monday when they will start to modify master. The db was without audio. db with audio had the same results. It would appear this is a software bug. I will submit to Bugzilla if no one has an answer.

> > > > Thanks: Don B

> > > > Donald W. Biszmaier
> > > > Support Services Specialist
> > > > Diebold Election Systems, Inc.
> > > > 7717 Greenwood Rd.
> > > > Louisville, Ky. 40258
> > > > Office 502-244-8645
> > > > Cell 502-314-6936
> > > > Fax 502-254-7835

- References:
  - RE: 1-18-15 bug?
    - From: "Steve Knecht" <skglobal@earthlink.net>

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