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# RE: Voter Card Creation Error

- To: <support@dieboldes.com>
- Subject: RE: Voter Card Creation Error
- From: "Ken Clark" <ken@dieboldes.com>
- Date: Wed, 11 Sep 2002 09:50:55 -0700
- Importance: Normal
- In-reply-to: <00e601c259b4$5db20b90$1702af0a@dieboldes.com>

    CardManager, aka Voter Card Encoder, aka Spyrus.

    Steve, what kind of percentage of cards is this happening to?  Is there
    any pattern to the ones that go bad, or does it just appear random?

    Ken

    -----Original Message-----
    From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]
    On Behalf Of Talbot Iredale
    Sent: Wednesday, September 11, 2002 9:58 AM
    To: support@dieboldes.com
    Subject: Re: Voter Card Creation Error

    A work around to fix the 'Read Error" problem with is to insert the
    cards
    into a CardManager and then 'Create' then 'Clear' the cards. After this
    they
    will work in a BallotStation.

    Tab

    ----- Original Message -----
    From: "Talbot Iredale" <tiredale@dieboldes.com>
    To: <support@dieboldes.com>
    Sent: Wednesday, September 11, 2002 9:53 AM
    Subject: Fw: Voter Card Creation Error

    >
    > ----- Original Message -----
    > From: "Steve Moreland" <stevem@dieboldes.com>
    > To: <tab@gesn.com>
    > Sent: Wednesday, September 11, 2002 9:32 AM
    > Subject: Fw: Voter Card Creation Error
    >
    >
    > > Thanks Tab.  Any processes you can recommend as work arounds for Nov
    where
    > upgrades are not an option?
    > >
    > > Steve
    > > -----Original Message-----
    > > From: "Talbot Iredale" <tiredale@dieboldes.com>
    > > Date: Wed, 11 Sep 2002 09:10:51
    > > To: <support@dieboldes.com>
    > > Subject: Re: Voter Card Creation Error
    > >
    > > Steve,
    > >
    > >     I found the problem with the smart cards that you sent to use.
    These
    > > smart cards are not 'un-written' or 'virgin' cards but rather have
    all
    our
    > > password (rather than the factory password) and have our header data
    on
    > > them. What they did not have was a valid checksum, which resulted in
    the
    > > 'read error'.  I have posted a bug to bugzilla, and I have fixed
    this
    > > problem. The fix will be release in BallotStation 4.1.15 and 4.3.11,
    and
    > > VCProgrammer 4.1.7.
    > >
    > > Tab
    > > ----- Original Message -----
    > > From: "Steve Moreland" <stevem@dieboldes.com>
    > > To: <support@dieboldes.com>
    > > Cc: "Bob Urosevich" <bob@gesn.com>; "Barry Herron" <barry@gesn.com>
    > > Sent: Wednesday, September 04, 2002 1:12 PM
    > > Subject: Voter Card Creation Error
    > >
    > >
    > > > In trying to create voter cards on the TS unit, the cards get
    rejected
    > if
    > > > they have not previously been written to.  The error message is
    "Error
    > > > reading smart card".  Using Ballot Station 4.1.11 in Georgia.
    > > >
    > > >
    > > > Steve Moreland
    > > > Director of Customer Service
    > > > Diebold Election Systems, Inc.
    > > > 1-800-433-8683
    > > > 972-542-6000
    > > > stevem@dieboldes.com
    > > >
    > > >

- References:
  - Re: Voter Card Creation Error
    - From: "Talbot Iredale" <tiredale@dieboldes.com>

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