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# Re: I was premature on firmware

- To: "Talbot Iredale" <tiredale@dieboldes.com>
- Subject: Re: I was premature on firmware
- From: "Steve Ricke" <steve@dieboldes.com>
- Date: Thu, 20 May 1999 15:10:03 +0100
- Cc: "Bugs" <bugtrack@dieboldes.com>
- References: <011301bea2da$609f5ea0$0b04a8c0@professor.dieboldes.com>

> > The unit refereed to above was the same unit which Mr. Pickett noticed the dropped ballot in South Carolina. I have isolated the problem to the reader. The reader seems fine in all other respects. Further troubleshooting will tell us more.
> > We have yet to see this occur in another unit though we have not been watching. Will add a procedure to the final test of the tabulators to see how frequently this event occurs.
> > Steve R.

> Steve,
> What is the Reader firmware level in the Reader and the Accu-Vote?
> Tab

Tab,
The firmware of the reader in question is 12.5. Thank you. I did not think of reader firmware as the cause.
The unit somehow got past us.
Everyone should be aware that everything works correctly with 13.5 or newer firmware.
Steve R.

- References:
  - Re: I was premature on firmware
    - From: "Talbot Iredale" <tiredale@dieboldes.com>

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