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# RE: Where are new bugs posted to?

- To: <support@gesn.com>
- Subject: RE: Where are new bugs posted to?
- From: "Ken Clark" <ken@gesn.com>
- Date: Fri, 28 Jun 2002 10:26:37 -0800
- Importance: Normal
- In-reply-to: <00f501c21d4f$30ccdf70$0103a8c0@runyan001>

Rather than query on nobody, you can just click on “my bugs” in the bugzilla main page to see what is going on with your bugs. I think you might have been thrown off this week since both Tab and I were out of the office and many of the new bugs have not been yet assigned to engineers. I am working through them today.

Josh, do users get an initial email when they post a new bug, or just when there is subsequent activity? If not, would such an email be desirable? Kinda like an “order confirmation”.

Ken

-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf Of Tari Runyan
Sent: Wednesday, June 26, 2002 12:22 PM
To: support@gesn.com
Subject: Re: Where are new bugs posted to?

good - thanks for verifying and explaining how it works

Tari-

> ----- Original Message -----

> From: Josh Gardner

> To: support@gesn.com

> Sent: Wednesday, June 26, 2002 2:10 PM

> Subject: RE: Where are new bugs posted to?

> Tari, when you report a new bug for a product, it has a status of "new" and is assigned to nobody@gesn.com - you may wish to query for bugs based on this information.

> You can either search for new bugs manually from the Bug Report Query page (https://staff.gesn.com/bugzilla/query.cgi) or you can look in the appropriate category on the "Shortcuts to commonly-used queries page" which I wrote (https://staff.gesn.com/bugzilla/shortcuts.html).

> In short, no, nothing is wrong.

> Josh.

> > -----Original Message-----
> > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Tari Runyan
> > Sent: June 26, 2002 13:13
> > To: Support
> > Subject: Where are new bugs posted to?

> > I reported 2 bugs yesterday with the BSNT 4-3-9 and have to see them post - is there something wrong? I am also getting confirmation of one of them on BS4-3-9 running CE3 although it is intermittent and unpredictable.

> > Thanks

> > Tari

- Follow-Ups:
  - RE: Where are new bugs posted to?
    - From: "Josh Gardner" <josh@gesn.com>

- References:
  - Re: Where are new bugs posted to?
    - From: "Tari Runyan" <tarir@gesn.com>

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