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# RE: restoring a bad pcmcia card

- To: <support@dieboldes.com>
- Subject: RE: restoring a bad pcmcia card
- From: "Jeff Hallmark" <jeffh@dieboldes.com>
- Date: Wed, 23 Oct 2002 10:48:42 -0500
- Importance: Normal
- In-reply-to: <006601c27aa9$c41d4730$0103a8c0@runyan001>

Tari,
The customer was practicing with an offline election, a demo, I had them create 2 cards, and delete election from first to get an archive that could be restored to the second card. The live election was restored by doing the following:
Download SAME Machine memory card from GEMS - note new copy #
Insert newly created memory card, go to Election Archives
Select appropriate election on the top pane - location must be main.
Check boxes to show all directories, all machines
Select from below the appropriate, mid,copy, election.brs file that has results, a backup, click restore.
In addition we edited the vote center and added a new card, this card was used in the original machine to continue the voting process.
This step isn't absolutely necessary but does give the county a cleaner audit trail.
jwh

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Tari Runyan
> Sent: Wednesday, October 23, 2002 10:35 AM
> To: support@dieboldes.com
> Subject: restoring a bad pcmcia card
> this is from El Paso who had this happen and worked with Jeff Hallmark and our restore directions
> the Correct solution is :
> Active Election Machine - Storage device (pcmcia card) goes bad.
> To resolve....
> Download SAME Machine memory card from GEMS - note new copy #
> Start TS with NO memory card in place.
> Insert Managers Card - enter Supervisor Functions
> DELETE THE ELECTION! - this step actually makes a copy in the Archives to be restored from (scary step).
> Insert new memory card, go to Election Archives
> Select appropriate election on the top pane - location must be main, must be an archived election.
> Check boxes to show all directories, all machines
> Select from below the appropriate election.brs file that has results, click restore.
> Click okay twice (two warning messages pop up).
> Verify that totals match old card
> Lock up card until ready to transmit results - card can no longer be voted on.
> Tari

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