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# Re: I was premature on firmware

- To: "Steve Ricke" <steve@dieboldes.com>
- Subject: Re: I was premature on firmware
- From: "Ian S. Piper" <ian@dieboldes.com>
- Date: Thu, 20 May 1999 14:56:09 -0500
- Cc: "Bugs" <bugtrack@dieboldes.com>

> > > The unit refereed to above was the same unit which Mr. Pickett noticed the dropped ballot in South Carolina. I have isolated the problem to the reader. The reader seems fine in all other respects. Further troubleshooting will tell us more.
> > > We have yet to see this occur in another unit though we have not been watching. Will add a procedure to the final test of the tabulators to see how frequently this event occurs.
> > > Steve R.

> > What is the Reader firmware level in the Reader and the Accu-Vote?
> > Tab

> The firmware of the reader in question is 12.5. Thank you. I did not think of reader firmware as the cause.
> The unit somehow got past us.
> Everyone should be aware that everything works correctly with 13.5 or newer firmware.
> Steve R.

Also for everybody's piece of mind, know that all visible light readers have been loaded with 13.5 or newer firmware since 1996 and previously made readers were retro-fitted with the 13.5 firmware. It appears that there was a single 12.5 straggler in Pickett's unit.
Ian

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