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# Pre-Election Report Error Using 1-17-17 and Win2K

- To: "Support" <support@gesn.com>
- Subject: Pre-Election Report Error Using 1-17-17 and Win2K
- From: "Mark S Earley" <meglobal@earthlink.net>
- Date: Sun, 10 Mar 2002 11:52:26 -0500
- Cc: "1 Earley Mark bcc" <meglobalbcc@earthlink.net>
- Importance: Normal

Okaloosa County FL has a small election scheduled for this Tuesday. They are running GEMS 1.17.17 under Win 2000 and cannot get pre-election reports to work. It gives the following error when previewing or printing the reports:

Failed to connect to database

Error (527) - Error in File:

SQL server error.

The problem seems identical to the one reported by Cathi Smothers back in August 2001. Dmitry mentions a work around, “login as administrator on W2K machine and create a new System DSN under ODBC settings. After that Crystal reports will work without errors.” I also see mentioned a new GEMS install pack, but I cannot use it due to certification limitations.

I want to try the workaround, but I need specific instructions on how to setup and configure the new system DSN. I found the ODBC settings in Control Panel, and got to the System DSN tab. Clicking ADD button takes me to the select a driver for the data source screen.

- Do I select Microsoft Access Driver (.mdb) or SQL Server, or some other driver from the list.
- What do I do next?

As others have reported, I am able to print the pre-election reports on my laptop running Win 2K.

Mark

Mark S Earley

Support Services Specialist

Diebold Election Systems

850 422-2100 office/fax

850 322-3226 cell

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  - Re: Pre-Election Report Error Using 1-17-17 and Win2K
    - From: "Dmitry Papushin" <dmitry@gesn.com>

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