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# bugs on multiple branches (was RE: Error using qwerty keybd in VIBS)

- To: <support@gesn.com>
- Subject: bugs on multiple branches (was RE: Error using qwerty keybd in VIBS)
- From: "Ken Clark" <ken@gesn.com>
- Date: Fri, 18 Jan 2002 14:15:34 -0800
- Importance: Normal
- In-reply-to: <PKEOLJDLIFFKJFONGBACOEFLCAAA.jbglobal@earthlink.net>

No need to be shy of the support list. If you don't know whether a problem is a bug, just post to support and we can always escalate later.
This bug is in all 4.x releases. It is usually (but not necessarily always) the case when a bug is found on a older release, its going to be in the newer branches as well. We always port forward bug fixes, so the next 4.2 and 4.3 releases will have the bug fixed. It doesn't hurt to chime in on the bugtrack list and confirm that a bug is in a newer release too, but it isn't really necessary unless there is something else to share. We do ask that folks try to track down the first release in which the bug appears by trying older releases, unless its obvious that the bug has been around since the beginning of time.
As to happy hour, I have been trying to decide what to do about that. The beers-for-crash program currently only applies to GEMS. There are some core AVTS design issues that were not in my control so I have been reluctant to underwrite the offer. I'll probably break down and extend the policy some time this year, but not just yet.
Ken

> -----Original Message-----
> From: Jane Barth [mailto:jbglobal@earthlink.net]
> Sent: Friday, January 18, 2002 12:15 PM
> To: Ken Clark
> Subject: RE: Error using qwerty keybd in VIBS
> Hi Ken,
> I'm posting directly to you because I don't know if this is still a bug OR a support question etc....I'm using BS 4.2.1 R4 with an internal keypad and receiving the same error message as Mark described below. It's Friday afternoon so could you enlighten me.....as I'm anxiously awaiting some sort of Happy Hour!
> Thanks a Bunch,
> Jane

> > -----Original Message-----
> > From: owner-bugtrack@gesn.com [mailto:owner-bugtrack@gesn.com]On Behalf Of Ken Clark
> > Sent: Friday, January 18, 2002 12:45 PM
> > To: bugtrack@gesn.com
> > Subject: RE: Error using qwerty keybd in VIBS
> > This is fixed and will be in BS 4.1.8.
> > Ken

> > > -----Original Message-----
> > > From: owner-bugtrack@gesn.com [mailto:owner-bugtrack@gesn.com]On Behalf Of Mark S Earley
> > > Sent: Friday, January 18, 2002 8:01 AM
> > > To: Bugtrack
> > > Subject: Error using qwerty keybd in VIBS
> > > In testing the functionality of a Keyboard as an input device to VIBS, I received the following error:
> > > SEH Exception c0000005 error when using a qwerty keyboard while in the write-in section of VIBS. Pressing the 3 key above the letters (not on the keypad) causes the error. Pressing 4 gives error 80000002. The error takes me to the WinCE desktop.
> > > I am using BS release 4.1.7. in test count mode with the Buena Vista database. The voter card is programmed to show the ballot while in VIBS.
> > > Mark

> > > -Mark S Earley
> > > Support Services Specialist
> > > Global Election Systems
> > > 850 422-2100 office
> > > 850 322-3226 cell

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  - Re: bugs on multiple branches (was RE: Error using qwerty keybd in VIBS)
    - From: "Steve Knecht" <skglobal@earthlink.net>

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