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# Error at Gems startup

- To: <Support@gesn.com>
- Subject: Error at Gems startup
- From: "Juan A. Rivera" <VideoViper@email.msn.com>
- Date: Tue, 30 Mar 1999 10:38:14 -0600

    I am getting the following message after you type in your password "1111".
    You see tour main GEMS screen appear then a small window opens up with the
    following message.

    Dr. Watson for Windows NT

    An application error has occurred and an application error log is being
    generated.

    GEMS.exe
    Exception: Access violation [0xc0000005], Address: 0x77f674cb

    Then after a few second this and Gems windows closes back to Windows NT
    desktop.

    This happens with 1-7-2 and also 1-7-5, I do not feel it is a
    GEMS problem.  It feels like a NT problem.

    Any insight or help will be appreciated.

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