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# RE: error upgrading db from 17 to 18

- To: <support@dieboldes.com>
- Subject: RE: error upgrading db from 17 to 18
- From: "Ken" <ken@dieboldes.com>
- Date: Wed, 20 Nov 2002 15:41:18 -0800
- Importance: Normal
- In-reply-to: <00f001c290be$102f8190$0203a8c0@des002>

I got the same problem as you when I tried upgrading. I messed with the registry, and upped the MaxLocksPerFile from 9500 to 256,000. I have put the upgraded database in incoming as epc118.zip. Same password.

I don’t really recommend anyone try this at home. Hopefully it will not come up often. If it turns out to be a reoccurring problem, we’ll try to find a better way to do the upgrade.

Ken

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Tari Runyan
Sent: Wednesday, November 20, 2002 9:56 AM
To: support@dieboldes.com
Subject: Re: error upgrading db from 17 to 18

yes I get an internal error on the cards cast report for the EV counter group - the database is epc.zip in the incoming directory - pw is marooned - and it is also the one I get the upgrade error on - would rather not mess with registry just yet -

the attached is from El Paso - this is the report he needs and error he gets

> ----- Original Message -----

> From: Ken

> To: support@dieboldes.com

> Sent: Wednesday, November 20, 2002 9:45 AM

> Subject: RE: error upgrading db from 17 to 18

> You should call it a bug for sure, but we might end up having to call it a limitation. If you are brave, you could try changing the registry. You could also zip and passwd the 1.17 gbf, and someone here might try to upgrade it for you.

> What feature are you trying to get with 1.18 for your totals? The cards cast work?

> Ken

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Tari Runyan
> Sent: Wednesday, November 20, 2002 7:16 AM
> To: support@dieboldes.com
> Subject: Re: error upgrading db from 17 to 18

> same error trying it again - problem with resetting is that I want to have totals in it so if I clear them I defeat the purpose - guess we should call it a bug

> Tari

> > ----- Original Message -----

> > From: Ken

> > To: support@dieboldes.com

> > Sent: Tuesday, November 19, 2002 6:50 PM

> > Subject: RE: error upgrading db from 17 to 18

> > You might try again. If it happens again, its no fluke.

> > A google search turns up lots of hits on the problem. I am not sure I recommend messing with the registry.

> > Try clearing counters (reset election) before your upgrade. If I had to guess, it is the counter table that is failing you.

> > Ken

> > -----Original Message-----
> > From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Tari Runyan
> > Sent: Tuesday, November 19, 2002 3:46 PM
> > To: SUPPORT (E-mail)
> > Subject: error upgrading db from 17 to 18

> > while upgrading a large database I got the below error and then a database upgrade failed message

> > is this a bug or just a fluke

> > thanks

> > Tari

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- References:
  - Re: error upgrading db from 17 to 18
    - From: "Tari Runyan" <tarir@dieboldes.com>

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