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# BS 4.4.0.8 Bug Report w/Staff Site down

- To: <support@dieboldes.com>
- Subject: BS 4.4.0.8 Bug Report w/Staff Site down
- From: "Steve Knecht" <skglobal@earthlink.net>
- Date: Tue, 11 Feb 2003 05:40:10 -0800
- Importance: Normal

    Dmitry,

    I thought I filed this about a month ago, but can't tell or check.
    Yesterday this bit us 4 times out of 10 when using VIBS.

    If the User presses the "5" key on the keypad, while in the race header, the
    voter card is ejected and the ballot station locked up.

    Yesterday, also saw that it can happen in the middle of candidates it you
    select a candidate, deselect candidate, press 4 key, and then 5 key again,
    in some sort of order I couldn't figure out precisely.  In other words you
    can get the same "eject/lockup" by changing your mind in the candidate area
    as well as pressing 5 key in race header.  It's not restricted to the header
    area.

    This is causing pretty serious demonstration issues as it is fatal to ballot
    station voter process.  You have to reboot the unit.

    Steve

- Follow-Ups:
  - Re: BS 4.4.0.8 Bug Report w/Staff Site down
    - From: "Dmitry Papushin" <dmitry@dieboldes.com>

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