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# RE: Bug#615

- To: <support@dieboldes.com>
- Subject: RE: Bug#615
- From: "Steve Knecht" <skglobal@earthlink.net>
- Date: Fri, 10 Jan 2003 12:44:44 -0800
- Importance: Normal
- In-reply-to: <004401c2b839$3bc1d2c0$0849b83f@tari>

There is an issue I'm aware of in the NT to 2000 compatibility. This is in the font area. I know that when Marin takes their ballot layout process "home" and works at night at home on a 2000 laptop environment, and then brings the file back into their NT Server, the fonts end up being imported differently. This is been a long term problem. If the fix is to move them to 2000, then I think we should do that.
Tari, let me know what your plan is please.

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Tari Runyan
> Sent: Thursday, January 09, 2003 3:46 PM
> To: SUPPORT (E-mail)
> Subject: Fw: Bug#615
> from Jason - Are all of us out here confident that we can now steer our customers to 2000 ?
> thank you Jason - I want some input from the support and sales group as this could have major ramifications if it is not handled correctly.
> Tari
> ----- Original Message -----
> From: Jason Wong
> To: 'Tari Runyan'
> Sent: Thursday, January 09, 2003 10:02 AM
> Subject: RE: Bug#615

> Yes, it has been thoroughly tested… I’ve ensured this for the past 8 months. Basically, if it wasn’t fixed, I could not run CC over here in Vancouver. We only really use 2000 and XP for our workstations here in Vancouver so I am confident that upgrading to XP/2000 will work smoothly.

> I don’t see any problem with it, but then if there are any problems, it will be assigned to me as usual. I know it is also tested out in the field as I was in Alameda County and I experimented with Rob Chen using 2000. I realize many accounts depend on CC, which was one of the reasons why these issues were addressed early by me.

> Anyway, I’m here to help so the moment you see any problems occur, I will be on it as quick as I can.

> Jason

> -----Original Message-----
> From: Tari Runyan [mailto:tarir@dieboldes.com]
> Sent: January 8, 2003 5:41 PM
> To: Jason Wong; support@dieboldes.com
> Subject: Re: Bug#615

> are you saying this has been thoroughly tested in 2000 using new roms or should work fine as in XP

> this is a critical issue and deserves a serious answer as many customers are waiting to upgrade to 2000 with complete confidence since WE (Mike Brown ) insisted that they HAD to use NT

> Please assign this if necessary and respond as soon as possible . this will affect Pima County, City of Tucson, Alameda County, Santa Barbara County, San Luis Obispo County, King County... to name just a few
> Tari

> > ----- Original Message -----

> > From: Jason Wong

> > To: 'Tari Runyan'

> > Sent: Wednesday, January 08, 2003 10:41 AM

> > Subject: Bug#615

> > Hi Tari,

> > Sorry for the lack of details on this bug. I think it was my first bug assigned to me 8 months ago. Anyway, those CC 2.0.10 ROMs that I have sent off previously will contain this fix.

> > Jason

- Follow-Ups:
  - RE: Bug#615
    - From: "Ken Clark" <ken@dieboldes.com>
  - Re: Bug#615
    - From: "Tari Runyan" <tarir@dieboldes.com>

- References:
  - Fw: Bug#615
    - From: "Tari Runyan" <tarir@dieboldes.com>

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