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# RE: error upgrading db from 17 to 18

- To: <support@dieboldes.com>
- Subject: RE: error upgrading db from 17 to 18
- From: "Ken" <ken@dieboldes.com>
- Date: Wed, 20 Nov 2002 08:45:27 -0800
- Importance: Normal
- In-reply-to: <002101c290a7$c9d65400$0203a8c0@des002>

You should call it a bug for sure, but we might end up having to call it a limitation. If you are brave, you could try changing the registry. You could also zip and passwd the 1.17 gbf, and someone here might try to upgrade it for you.

What feature are you trying to get with 1.18 for your totals? The cards cast work?

Ken

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Tari Runyan
Sent: Wednesday, November 20, 2002 7:16 AM
To: support@dieboldes.com
Subject: Re: error upgrading db from 17 to 18

same error trying it again - problem with resetting is that I want to have totals in it so if I clear them I defeat the purpose - guess we should call it a bug

Tari

> ----- Original Message -----

> From: Ken

> To: support@dieboldes.com

> Sent: Tuesday, November 19, 2002 6:50 PM

> Subject: RE: error upgrading db from 17 to 18

> You might try again. If it happens again, its no fluke.

> A google search turns up lots of hits on the problem. I am not sure I recommend messing with the registry.

> Try clearing counters (reset election) before your upgrade. If I had to guess, it is the counter table that is failing you.

> Ken

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Tari Runyan
> Sent: Tuesday, November 19, 2002 3:46 PM
> To: SUPPORT (E-mail)
> Subject: error upgrading db from 17 to 18

> while upgrading a large database I got the below error and then a database upgrade failed message

> is this a bug or just a fluke

> thanks

> Tari

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