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# RE: Ballot Station 4.3.11 Fatal Error Message

- To: <support@dieboldes.com>
- Subject: RE: Ballot Station 4.3.11 Fatal Error Message
- From: "Robert Chen" <robertc@dieboldes.com>
- Date: Fri, 25 Oct 2002 13:53:16 -0700
- Importance: Normal
- In-reply-to: <00f601c27c67$750c6ee0$1702af0a@dieboldes.com>

    Thanks Tab,

    I am going to cross my fingers and if it does appear in the field, I will
    get them to turn off and turn back on the AVTS.

    rob chen

    -----Original Message-----
    From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On
    Behalf Of Talbot Iredale
    Sent: Friday, October 25, 2002 1:46 PM
    To: support@dieboldes.com
    Subject: Re: Ballot Station 4.3.11 Fatal Error Message

    Rob,

    ----- Original Message -----
    From: "Robert Chen" <robertc@dieboldes.com>
    To: <support@dieboldes.com>
    Sent: Thursday, October 24, 2002 5:48 PM
    Subject: Ballot Station 4.3.11 Fatal Error Message

    >
    > Hi,
    >
    > This message came up on one of our early voting AVTS units running BS
    > 4.3.11.
    >
    > "Fatal Error: Failed to set registry entry EnableDHCP.  System will
    > Shutdown"
    >
    > Pressing "OK" on the dialogue window, shuts down the AVTS unit but the
    > message reappears when the unit restarts.  We turned off the unit and so
    far
    > (4 hours) the message has not returned.

    I assume you mean after turning the unit on again?

    >
    > Why does the message appear?

    I cannot find anywhere in the source code that could create this message,
    nor do I know why this would happen.
    In theory the only time the EnableDHCP registry is accessed is when a new
    NIC card is inserted or when you run the network control panel and change
    the settings.

    >
    > This unit is an early voting unit and is one of the units I have run
    > extensive tests on.  I have probably used it before, with a PCMCIA NIC
    card
    > so I can accept it if the answer to my question is that I have stuck a NIC
    > card into that machine.
    >
    > It is a bigger problem though, if all of our 4000 AVTS units have the
    > possibility of getting that message on the election day, in the field.
    >
    > Take care,
    >
    > rob chen
    >

    Tab

- References:
  - Re: Ballot Station 4.3.11 Fatal Error Message
    - From: "Talbot Iredale" <tiredale@dieboldes.com>

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