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# RE: Bug#615

- To: <support@dieboldes.com>
- Subject: RE: Bug#615
- From: "Ken Clark" <ken@dieboldes.com>
- Date: Fri, 10 Jan 2003 14:24:05 -0800
- Importance: Normal
- In-reply-to: <KCEPLPPMGEHBBBPPLNGMMEDACHAA.skglobal@earthlink.net>

All bugs reported to the majordomo bugtrack list were imported into bugzilla, so there really isn’t any such thing as a “pre-existed bugzilla” bug. All bugs ever reported have bug numbers. This was a monumental task to accomplish and it’s something we’re pretty proud of, so I thought I should point that out.

That said, if the font problem isn’t a bug, then, well, there isn’t much more to talk about here. I am not aware of any font incompatibilities between W2K and NT, for what it is worth.

Ken

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Steve Knecht
Sent: Friday, January 10, 2003 2:07 PM
To: support@dieboldes.com
Subject: RE: Bug#615

Pre-existed Bugzilla. I don't think its a bug, its just that there isn't 100% font compatibility between 2000 and NT.

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Ken Clark
> Sent: Friday, January 10, 2003 1:39 PM
> To: support@dieboldes.com
> Subject: RE: Bug#615

> What is the bug# of this problem?

> Ken

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Steve Knecht
> Sent: Friday, January 10, 2003 12:45 PM
> To: support@dieboldes.com
> Subject: RE: Bug#615

> There is an issue I'm aware of in the NT to 2000 compatibility. This is in the font area. I know that when Marin takes their ballot layout process "home" and works at night at home on a 2000 laptop environment, and then brings the file back into their NT Server, the fonts end up being imported differently. This is been a long term problem. If the fix is to move them to 2000, then I think we should do that.

> Tari, let me know what your plan is please.

> > -----Original Message-----
> > From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Tari Runyan
> > Sent: Thursday, January 09, 2003 3:46 PM
> > To: SUPPORT (E-mail)
> > Subject: Fw: Bug#615

> > from Jason - Are all of us out here confident that we can now steer our customers to 2000 ?

> > thank you Jason - I want some input from the support and sales group as this could have major ramifications if it is not handled correctly.

> > Tari

> > ----- Original Message -----

> > From: Jason Wong

> > To: 'Tari Runyan'

> > Sent: Thursday, January 09, 2003 10:02 AM

> > Subject: RE: Bug#615

> > Yes, it has been thoroughly tested… I’ve ensured this for the past 8 months. Basically, if it wasn’t fixed, I could not run CC over here in Vancouver. We only really use 2000 and XP for our workstations here in Vancouver so I am confident that upgrading to XP/2000 will work smoothly.

> > I don’t see any problem with it, but then if there are any problems, it will be assigned to me as usual. I know it is also tested out in the field as I was in Alameda County and I experimented with Rob Chen using 2000. I realize many accounts depend on CC, which was one of the reasons why these issues were addressed early by me.

> > Anyway, I’m here to help so the moment you see any problems occur, I will be on it as quick as I can.

> > Jason

> > -----Original Message-----
> > From: Tari Runyan [mailto:tarir@dieboldes.com]
> > Sent: January 8, 2003 5:41 PM
> > To: Jason Wong; support@dieboldes.com
> > Subject: Re: Bug#615

> > are you saying this has been thoroughly tested in 2000 using new roms or should work fine as in XP

> > this is a critical issue and deserves a serious answer as many customers are waiting to upgrade to 2000 with complete confidence since WE (Mike Brown ) insisted that they HAD to use NT

> > Please assign this if necessary and respond as soon as possible . this will affect Pima County, City of Tucson, Alameda County, Santa Barbara County, San Luis Obispo County, King County... to name just a few
> > Tari

> > > ----- Original Message -----

> > > From: Jason Wong

> > > To: 'Tari Runyan'

> > > Sent: Wednesday, January 08, 2003 10:41 AM

> > > Subject: Bug#615

> > > Hi Tari,

> > > Sorry for the lack of details on this bug. I think it was my first bug assigned to me 8 months ago. Anyway, those CC 2.0.10 ROMs that I have sent off previously will contain this fix.

> > > Jason

- References:
  - RE: Bug#615
    - From: "Steve Knecht" <skglobal@earthlink.net>

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