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# RE: BS 4.1.2 Failed to Write to Printer

- To: <bugtrack@dieboldes.com>
- Subject: RE: BS 4.1.2 Failed to Write to Printer
- From: "Jeff Hintz" <jhglobal@earthlink.net>
- Date: Wed, 24 Oct 2001 16:35:16 -0500
- Importance: Normal
- In-Reply-To: <NDBBJBKEHMHBEPDMLKOLMEADDFAA.ljdglobal@dieboldes.com>

100035

> -----Original Message-----
> From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Larry Dix
> Sent: Wednesday, October 24, 2001 3:58 PM
> To: bugtrack@dieboldes.com
> Subject: RE: BS 4.1.2 Failed to Write to Printer

> Jeff –

> Can you give me the serial number of the TS that you are using. I am trying to see if this appears to be a hardware issue.

> Larry J. Dix

> Vice President of Operations

> Global Election Systems

> -----Original Message-----
> From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Jeff Hintz
> Sent: Wednesday, October 24, 2001 2:07 PM
> To: bugtrack@dieboldes.com
> Subject: RE: BS 4.1.2 Failed to Write to Printer

> Does it have something to do with the size of the report or the database???

> I am doing a small 1 race election with version 4.1.2, and I have no problems printing reports. Zero Report, Election Report, Post-Election reports.

> Just a guess.

> Jeff

> -----Original Message-----
> From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Larry Dix
> Sent: Wednesday, October 24, 2001 1:57 PM
> To: bugtrack@dieboldes.com
> Subject: RE: BS 4.1.2 Failed to Write to Printer

> When the error message comes up on the screen, lift the little grey paper release lever on the right hand side of the printer. Put back down and retry the printer. It works here every time. Do the proper solution, but a work around.

> Larry J. Dix

> Vice President of Operations

> Global Election Systems

> -----Original Message-----
> From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Steve Knecht
> Sent: Wednesday, October 24, 2001 1:41 PM
> To: Bugtrack@dieboldes.com
> Subject: BS 4.1.2 Failed to Write to Printer

> Date: Tue, 23 Oct 2001 14:46:26 -0700
> To: bugtrack@dieboldes.com
> From: Deborah Seiler <deborahseiler@attglobal.net>
> Subject: BS 4.1.2 Printing Error
> During CA certification, I upgraded Deborah's unit to 4.1.2 at the
> beginning of demo. During demonstration we set unit to Election
> mode. Then went to print a zero report. Got a "Failed to write to
> Printer" message. (Same as Don/Jeff reported the other day).

> I didn't take notes, but I believe that was the
> message. This is the same message I got and reported last night on my
> unit, when running 4.1.2.
> I immediately reloaded 4.1.1.7, set for election and printed report. We
> then brought unit back to Deborah's house after the demo. I reloaded
> 4.1.2, set it for election and printed Zero report OK. Then went to print
> totals report and got same "failed" message. It is inconsistent (at least
> to me so far), but frequent and replicable on both our units at various times. The only
> thing that seems consistent is the "first time" use of the printer in each
> of these functions. This seems to render this version unusable to some
> degree in production.

> Steve Knecht
> Global Election Systems
> 415-893-9941 office 415-893-9951 fax
> 415-225-6591 cell

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  - RE: BS 4.1.2 Failed to Write to Printer
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- References:
  - RE: BS 4.1.2 Failed to Write to Printer
    - From: "Larry Dix" <ljdglobal@dieboldes.com>

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