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# RE: Gaston, NC PollBooks Freeze up

- To: <support@gesn.com>
- Subject: RE: Gaston, NC PollBooks Freeze up
- From: "John McLaurin" <jmglobal@earthlink.net>
- Date: Thu, 19 Oct 2000 12:19:21 -0500
- Importance: Normal
- In-reply-to: <02b001c03969$f0bf44b0$1404a8c0@gesn.com>

Lock up occurs with the create card screen up, but it does not seem to have a preference when they lock up. Some while burning cards and some while sitting idle.

-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Talbot Iredale
Sent: Wednesday, October 18, 2000 8:15 PM
To: support@gesn.com
Subject: Re: Gaston, NC PollBooks Freeze up

Jane,

What are the users doing when it locks up. Are they in the process of burning a smart card or are they just at a data entry screen. Does <CTRL>-<ALT>-<DEL> do anything?

What OS are they running (95 or 98)?

Tab

- References:
  - Re: Gaston, NC PollBooks Freeze up
    - From: "Talbot Iredale" <tiredale@gesn.com>

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