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# Re: Spyrus Battery Life

- To: <support@gesn.com>
- Subject: Re: Spyrus Battery Life
- From: "Steve Knecht" <skglobal@earthlink.net>
- Date: Thu, 7 Jun 2001 14:03:21 -0700
- References: <NDBBJBKEHMHBEPDMLKOLOEDBDAAA.ljdglobal@gesn.com>

I would prefer, and the customers need, a specific piece of information, a company statement, that can be given to a customer, not a general direction for them to go and do their own research. The company needs specific number of hours the unit will be good for (plus or minus a reasonable period), the accompanying tools to do the swap out, etc.

> ----- Original Message -----
> From: Larry Dix
> To: support@gesn.com
> Sent: Thursday, June 07, 2001 1:12 PM
> Subject: RE: Spyrus Battery Life

> The eyeglass industry requires very small screwdrivers, that may be a place to start to look for the “tiny “ screwdrivers.

> Larry J. Dix

> Vice President of Operations

> Global Election Systems

> -----Original Message-----
> From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Steve Knecht
> Sent: Thursday, June 07, 2001 2:49 PM
> To: Global Support
> Subject: Spyrus Battery Life

> During the Chico election, four (4) Spyrus readers ran out of battery during the day. During the Alameda Oakland City election one (1) Spyrus ran out of battery. The Oakland unit was "new" or unused to my knowledge, although I don't know where it had been prior to being shipped from McKinney. The Chico units that ran out of juice could have been from LA and may have been through an election. However, it causes fairly big issues in the precinct, as it generally happened around 5:00pm during the busiest time of the day.

> The following questions are raised and need to be answered:

> 1) Given the use of Spyrus in this environment, how long should be expect batteries to last?

> 2) I haven't found a philips yet that fits the battery compartment. Can McKinney provide to us or give us

> info on where we can get small (scratch that - tiny) phillips screw drivers.

> 3) When changing batteries, do we "lose" the Global software stored in the unit? My concern is obviously: If the battery only lasts an election or two AND new software has to be loaded onto the Spyrus when batteries are changed, we have a problem. Awaiting info. Thanks

> Steve Knecht
> Global Election Systems
> 415-893-9941 office 415-893-9951 fax
> 415-225-6591 cell

- References:
  - RE: Spyrus Battery Life
    - From: "Larry Dix" <ljdglobal@gesn.com>

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