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# RE: confusion about back plates and reports in 1-17-20

- To: <bugtrack@dieboldes.com>
- Subject: RE: confusion about back plates and reports in 1-17-20
- From: "Ken Clark" <ken@dieboldes.com>
- Date: Wed, 2 Jan 2002 16:16:32 -0800
- Importance: Normal
- In-Reply-To: <002401c193c4$da083a90$1204a8c0@dieboldes.com>

Its a bug. Back Plates with Cards is missing all kinds of cards. Fix will be in 1.17.21.
Ken

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Dmitry Papushin
> Sent: Wednesday, January 02, 2002 11:37 AM
> To: support@dieboldes.com
> Subject: Re: confusion about back plates and reports in 1-17-20
> Tari,
> Back plates with cards report does not show all the back plates because artwork was not generated for some baseuint. Try to regenerate artwork and see if solves the problem.
> Dmitry

> > ----- Original Message -----
> > From: Tari Runyan
> > To: Support
> > Sent: Wednesday, January 02, 2002 2:23 PM
> > Subject: confusion about back plates and reports in 1-17-20
> > in this database if I print the card artwork report I get >10 different back plates -
> > if i print the back plates with cards - I don't get all the different back plates as in the other report -
> > Am I missing something here? Shouldn't both reports lists the same back plates?
> > Thanks
> > Tari

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