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# FW: Voter Access Cards/Spyrus encoder

- To: <support@dieboldes.com>
- Subject: FW: Voter Access Cards/Spyrus encoder
- From: "Don Vopalensky" <don@dieboldes.com>
- Date: Thu, 8 Aug 2002 14:07:27 -0700
- Importance: Normal

    Has anyone else experienced when trying to create a voter access card, the
    message Upgrade Supervisor Card appears.  This was an issue in the past but
    thought it was resolved.  The encoder was programmed with 1.1.3, and the two
    voter access cards this was experienced with has the numbers of DESI642-1123
    VCG SU004Kc0/T=OB on the back. I believe these voter access cards are from a
    new batch of cards that we received in the Atlanta warehouse.  I experienced
    this message when testing these two voter access cards with every Spyrus
    that I could get me hands on with 1.1.3 loaded.  Unfortunately, I do not
    have any serial numbers of the Spyrus encoders that I confirmed this bug.  I
    have the two voter access cards in my possession should I need to send them
    for additional testing.

- Follow-Ups:
  - RE: Voter Access Cards/Spyrus encoder
    - From: "Ken Clark" <ken@dieboldes.com>

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