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# Re: AVTS - Documentation

- To: "Global Support" <support@gesn.com>
- Subject: Re: AVTS - Documentation
- From: "Steve Knecht" <skglobal@earthlink.net>
- Date: Tue, 22 Aug 2000 10:06:33 -0700
- References: <NDBBLCPJMKJBCGFDEPFMCEDNCCAA.susan@gesn.com>

Who is updating or formatting the draft version of the AVTS 13.1 user's manual?

> ----- Original Message -----
> From: Susan Martin
> To: ian@gesn.com
> Cc: Steve Knecht
> Sent: Tuesday, August 22, 2000 6:28 AM
> Subject: RE: AVTS - Documentation
> 3.13.1 is a DRAFT of the new manual.

> > -----Original Message-----
> > From: Ian S. Piper [mailto:ian@gesn.com]
> > Sent: Tuesday, August 22, 2000 8:10 AM
> > To: Susan Martin (E-mail); Tracy Flagg (E-mail)
> > Subject: FW: AVTS - Documentation
> > Tracy, Susan:
> > Any chance you have an MSWord document of the AV-TS User's Guide? Whether you email Steve Knecht a copy or not, could you email me a copy or let me know the pathname where the file is stored?
> > Thanks,
> > Ian
> > -----Original Message-----
> > From: Steve Knecht [mailto:skglobal@earthlink.net]
> > Sent: August 21, 2000 8:31 PM
> > To: ian@gesn.com
> > Subject: Re: AVTS - Documentation
> > Please email me a Word version. Thanks

> > > ----- Original Message -----
> > > From: Ian S. Piper
> > > To: 'Steve Knecht'
> > > Sent: Monday, August 21, 2000 9:32 AM
> > > Subject: RE: AVTS - Documentation
> > > AV-TS documentation is not on CD format at this time. It is printed. We did ship one copy of the AV-TS Documentation to Tulare with their order of AV-TS units.
> > > Ian

> > > > -----Original Message-----
> > > > From: Steve Knecht [mailto:skglobal@earthlink.net]
> > > > Sent: August 21, 2000 11:23 AM
> > > > To: Ian Piper
> > > > Subject: Re: AVTS - Documentation
> > > > Ian, I looked on Tulare's work order of April 12, 2000 and noted that I did ask for AVTS documentation. Did they get a CD that included AVTS info they can print off?

> > > > > ----- Original Message -----
> > > > > From: Ian S. Piper
> > > > > To: support@gesn.com
> > > > > Sent: Thursday, August 17, 2000 3:02 PM
> > > > > Subject: RE: AVTS - Documentation
> > > > > Manuals for GEMS are included on the GEMS CD. They can be printed at the customer's leisure.
> > > > > I will create a new work order to ship a AV-TS documentation book to Barrie, ON. Please ensure that, in the future, required items like these are listed on Sales Order Entry Worksheets. Order Entry doesn't always get a chance to review the RFP or decipher it.
> > > > > Ian

> > > > > > -----Original Message-----
> > > > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Bonnie Merritt
> > > > > > Sent: August 17, 2000 4:55 PM
> > > > > > To: support@gesn.com
> > > > > > Subject: Re: AVTS - Documentation
> > > > > > As per our RFP Barrie is also expecting Manuals for GEMs. Please ship both to Barrie, ON using Vancouver control # 2001015.
> > > > > > Thanks,
> > > > > > Bonnie

> > > > > > > ----- Original Message -----
> > > > > > > From: Ian S. Piper
> > > > > > > To: support@gesn.com
> > > > > > > Sent: Thursday, August 17, 2000 2:26 PM
> > > > > > > Subject: RE: AVTS - Documentation
> > > > > > > We actually have some stock on that AV-TS User's Manual that Tyler is referring to. If you'd like to order one up for delivery to Barrie, ON, let me know by reply email.
> > > > > > > Ian

> > > > > > > > -----Original Message-----
> > > > > > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Tyler Links
> > > > > > > > Sent: August 17, 2000 4:15 PM
> > > > > > > > To: support@gesn.com
> > > > > > > > Subject: RE: AVTS - Documentation

> > > > > > > > We have something newer than that here in McKinney. I have a copy of the documentation that Mike's message referred to (I got it from Susan). It is described as "rough", and it is more of a user's manual than a training manual. Do you think it will suffice? I will send it to you if you'd like, as well as continue to review what else I have (for example, some shorter docs that Tari created which address specific aspects of TS functionality).

> > > > > > > > As regards documentation for the I-Mark software, I think that AVTS has been through too many changes for those docs to be useful (although I am willing to being corrected on that). Thanks for the offer nonetheless.

> > > > > > > > Tyler

> > > > > > > > -----Original Message-----
> > > > > > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Jeff Hintz
> > > > > > > > Sent: Thursday, August 17, 2000 3:54 PM
> > > > > > > > To: support@gesn.com
> > > > > > > > Subject: RE: AVTS - Documentation

> > > > > > > > The only documentation that I have is for the old I-Mark touch screen software, which is not much use. This information is somewhere there in McKinney. You might check with Larry Ensminger, since he had the latest I-Mark documentation sent to me last year. If you cannot find it, I can probably find it here in the Omaha office.

> > > > > > > > -----Original Message-----
> > > > > > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Tyler Links
> > > > > > > > Sent: Thursday, August 17, 2000 3:46 PM
> > > > > > > > To: support@gesn.com
> > > > > > > > Subject: RE: AVTS - Documentation

> > > > > > > > I am at present attempting to gather documentation for AVTS. I have some docs that I am reviewing which you may find useful (created by Mike and Tari, all credit to them). If I can find (or possibly edit and stitch together) something fairly comprehensive, I will send it to you.

> > > > > > > > In exchange (and to aid the comprehensiveness of the documentation) could you please send me any old AVTS documentation you may have used for training purposes?

> > > > > > > > And thanks to you,

> > > > > > > > Tyler

> > > > > > > > -----Original Message-----
> > > > > > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Jeff Hintz
> > > > > > > > Sent: Thursday, August 17, 2000 3:31 PM
> > > > > > > > To: Support Team (E-mail)
> > > > > > > > Subject: AVTS - Documentation

> > > > > > > > Do we have any new AVTS documentation for training purposes??? I am going to the City of Barrie, Canada next week and would like to give them the most up to date documentation that we have.

> > > > > > > > Thanks,

> > > > > > > > Jeff Hintz

> > > > > > > > Global Election Systems

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