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# Direct phone calls to developers

- To: "Support" <support@dieboldes.com>, "Salestalk" <salestalk@dieboldes.com>
- Subject: Direct phone calls to developers
- From: "Talbot Iredale" <tiredale@dieboldes.com>
- Date: Tue, 24 Jul 2001 11:33:06 -0700

To all Support and Sales staff;
Two items:
1) Please refrain from making direct phone calls to developers as this dramatically affects there productivity. This is what the support, rcr and bugtrack mail lists are for. This way all staff are aware of the question and the answer thereby reducing duplicate questions.
2) Since we are not doing any active development on the AccuVote-OS at this time, Guy Lancasters contract time has been reduced and he is not in the office on a regular basis anymore. Therefore if there are any question related to the AccuVote-OS they will be addressed by Ken or myself.
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